Shipping Policy

Welcome to PureRitual (pureritual.in). We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process, timelines, and important details regarding order delivery.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of high order volumes, processing may be slightly delayed. We will notify you if there is a significant delay.

2. Shipping Locations

• We currently ship across India.
• For international shipping inquiries, please contact us before placing your order.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.
• We may offer free shipping on select products or promotional offers.

4. Estimated Delivery Time

• Standard delivery typically takes 3–7 business days, depending on your location.
• Delivery to remote areas may take longer.
• Delivery timelines are estimates and not guaranteed.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.
• You can track your order through the courier partner’s website.

6. Delays & Issues

• Delivery delays may occur due to:
  • Weather conditions
  • Courier partner delays
  • Unexpected logistical issues
• PureRitual is not liable for delays caused by third-party courier services, but we will assist you in resolving any issues.

7. Incorrect Address

• Please ensure your shipping address is accurate and complete.
• We are not responsible for orders delivered to incorrect addresses provided by customers.

8. Failed Deliveries

• If delivery fails due to:
  • Incorrect address
  • Customer unavailability
• The courier may attempt re-delivery. Additional charges may apply for re-shipping.

9. Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
• We will investigate and provide a suitable resolution (replacement/refund where applicable).

10. Contact Us

If you have any questions regarding shipping, please contact us:

• Email: pureritualin@gmail.com
• Website: https://pureritual.in

Note: This Shipping Policy is subject to change without prior notice. Please review it periodically for updates.